Information questions

Frequently Asked Questions

كيف يمكنني تقديم طلب شراء؟

It's easy! Choose the product you want, add it to the shopping cart, and then complete the payment and delivery steps.

We accept cash on delivery, electronic payments (Visa / MasterCard), as well as direct bank transfers or through CliQ service using the phone number or bank username.

Delivery time within Jordan is from 1 to 3 business days.

Yes, delivery fees are fixed within Amman and may vary for other governorates depending on the address.

We only accept exchanges within 3 days from the date of receipt, provided that the product is in its original condition and has not been used.
الإرجاع غير متاح في الوقت الحالي.

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How can I contact you?

Through the "Contact Us" page, or via WhatsApp and direct support on the website.

Yes, each product is inspected, and sizes are accurately specified, with the option to contact us for assistance in selecting the right size.

We provide carefully selected products of high quality that match the images, and each product is accurately described.

Yes, we regularly announce seasonal offers and special discounts. Follow us on social media or subscribe to the newsletter.

Yes, a tracking number will be sent to you, or you will be contacted by customer service once the order is prepared.